Open to QA & IT roles
IT Support & QA Enthusiast
I keep products reliable — from manual testing and structured QA to system administration and digital content. Detail-obsessed, collaborative, and focused on real quality.
// about me
Reliable products,
from code to customer.
IT Support and QA Enthusiast with a solid foundation in Software Engineering. I bring proven experience in manual testing, system administration, and digital content creation.
I'm dedicated to enhancing product quality through structured QA processes and effective team collaboration — making sure things work for everyone, not just on my machine.
// where I've worked
Work Experience
Tap a role to see what I did there.
- Produced short-form content for Instagram & TikTok (Reels, product showcase, trends, promotional content).
- Hosted live streaming sessions to promote products, engage customers, and drive sales conversion.
- Assisted in managing social media activities including content posting, engagement, and customer responses (DM/comments).
- Supported operational tasks such as packing orders during peak sales periods.
// what I work with
Skills & Tooling
Hover any tech to see it in its true colors · 18 tools and counting
// selected work
Projects
// proof of work
Certificates & Achievements
Click a card to view the certificate.
📜Certificates
🏆Achievements
// the foundation
Education & Background
🎓Education
Software Engineering
SMK Telkom Malang
2018 – 2021
🤝Organization
Treasurer
Telkom Schools Basketball Club
2018 – 2019
🌐Languages
- IndonesianNative
- EnglishB2 — Upper Intermediate
- FrenchA2 — Elementary
- GermanBasic
✨Soft Skills
- Problem Solving
- Time Management
- Adaptability
- Teamwork & Collaboration
- Communication
- Creativity
// let's talk
Let's build something reliable together.
Looking for someone who cares about quality across IT, QA, and the web? I'd love to hear about your team or project.
+62 895-4117-60937
work@janiceeffendi.site
Location
Malang, Indonesia
Response Time
Within 24 hours